My name is Saul! I'm an award winning Word of Mouth Marketer, Professional Speaker on the subjects of Social Media, Customer Service and best of all... Word of Mouth. I collect Air Force One sneakers and think you should hire me... (as a consultant) to teach you how to get your company doing interesting things!
the smartest man in the world.

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Photos from the Drupal Conference in San Francisco, CA 2010

Wednesday, Oct 10, 2007
2

Celebrities can kill a brand………


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I had a interesting conversation last night at Ad Lounge about a company I used to consult for. A friend mentioned that this company is trying to build buzz by getting paparazzi pictures of celebs wearing their company t-shirts.

Disclosure: I love Celebrities and one of my guilty pleasures are Celebrity Gossip sites like TMZ so I am not poo pooing the idea of Celebrity endorsements just saying you need to think about who you use!

I am not going to out the company in question because they are good folks but I will comment about the idea of creating buzz in this way. In the case of this company they got Paris Hilton and you would think that is a BIG DEAL but (and I have written about this before) if you are going to go down the road of having a celebrity “speak” for your company you should choose a celeb that fits into your demo (I know that is probably not possible since Celbrities live in another world) or at least may seem like they would/could use your product.

The company that I am carefully blogging about is a company that boasts economic value and heavily promotes cost savings over their competitors………this kinda screams “everyman/everywoman” and not a child of privilege that would probably be embarrassed to actually support such an initiative.

For a small to medium sized company, (and this company is) spokespeople should somehow resemble the target market if you are looking to create a feeling of community and acceptance. The thrill of a celebrity pretending to use your favorite product wears off pretty quick if it isn’t authentic.

just my .02!

-saul

Response
  1. ha! Yes indeed. When I got my newsletter this week from “company X” I had a chuckle and rolled my eyes whilst exhaling a big “as IF Paris Hilton even knows what the company is…or would ever use the product/service”

    How about targeting someone in each local that would make sense. Someone that preaches/lives a “green” life.
    Someone you could actually picture using said product/service as you do.

    I see many CDN celebs on the TTC, at Whole Foods, shopping at Roots etc… who would cause way more of a “wow” factor for company X than Paris “DUI charges” Hilton. (note the irony there)

  2. I had forgotten all about the DUI 🙂

    saul

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