I had the honor of participating at the Refresh Toronto event last night and spoke to a packed room of people following the Pecha Kucha format of presenting 20 sildes for 20 seconds each on any topic you wish.

I had planned to give a quick lesson on building real world relationships from your online relationships but Erin Bury from Red Wire spoke on that subject just before me and did a great job, so I switched things up a little bit and just talked freestyle about another form of relationship building that I always have on my mind.

I am pretty proud of this short talk so please take a look and let me know what you think of it

http://vimeo.com/moogaloop.swf?clip_id=3833034&server=vimeo.com&show_title=1&show_byline=1&show_portrait=0&color=&fullscreen=1
My “Would you give up your Klondike Bar to make a new friend” presentation from saulcolt on Vimeo.

…also if you need further proof of what I was talking about take a look at this interview with my friend Becky Carroll from Customersrock.net and Petra Consulting Group. Becky understands Customer Service as well as anyone out there and we all can learn a ton from her!
http://vimeo.com/moogaloop.swf?clip_id=3832262&server=vimeo.com&show_title=1&show_byline=1&show_portrait=0&color=&fullscreen=1
Becky Carroll (Customer Rocks.net) shares thoughts on Customer Service! from saulcolt on Vimeo.

In closing, (I like to use that phrase cause it makes me sound like a Lawyer) and I am the last person to get all preachy but I hope you take a second to think about the messages in these videos because they literally could make you happier and more successful….and it is so simple to boot!